Frequently Asked Questions
- How much shipping costs do you charge?
- Can I place an order by telephone or fax?
- What is the status of my order?
- My order has not arrived yet.
- Can I register multiple buyers?
- I want to return a product from my last order.
- How do I get my PALL Customer Number?
- I can't login to My Account.
- Can I change my order?
- My address has changed.
How much shipping costs do you charge?
Shipping is in region only. No shipping outside of US.
Lab and BioTech Products| Order Value | Shipping & Handling Charge | ||
| From | To | Standard | Expedite |
| $0 | $249.99 | $13.64 | $24.55 |
| $250.00 | $749.99 | $24.27 | $43.69 |
| $750.00 | $1,499.99 | $37.59 | $68.00 |
| $1,500 and Above | $47.59 | $86.66 | |
Filter Bags
|
Ordered Qty
|
Shipping & Handling Charge | ||
| Standard | Expedite | ||
| Upto | 50 | $25.00 | $80.00 |
| Upto | 100 | $50.00 | $160.00 |
| Upto | 150 | $75.00 | $220.00 |
| Upto | 200 | $100.00 | $280.00 |
| Upto | 250 | $125.00 | $340.00 |
| Upto | 300 | $150.00 | $400.00 |
| Upto | 350 | $175.00 | $460.00 |
| Upto | 400 | $200.00 | $520.00 |
| Upto | 450 | $225.00 | $580.00 |
| Upto | 500 | $250.00 | $640.00 |
| Upto | 550 | $275.00 | $700.00 |
| Upto | 600 | $300.00 | $760.00 |
| more than | 600 | $350.00 | $840.00 |
Can I place an order by telephone or fax?
Yes, please contact our customer service accordingly.
Laboratory: # 866-473-7493
Biopharm: # 888-426-7255
Industrial Manufacturing: #610-458-9500
What is the status of my order?
You can review your order status in your Order History under your account section.
You will get an e-mail confirmation once your order is accepted.
For more information please contact local customer service.
Laboratory: # 866-473-7493
Biopharm: # 888-426-7255
Industrial Manufacturing: #610-458-9500
Or
My order has not arrived yet.
First review status of your order under My Account in the Order History section
For more information please contact local customer service.
Laboratory: # 866-473-7493
Biopharm: # 888-426-7255
Industrial Manufacturing: #610-458-9500
Can I register multiple buyers?
Yes, for a single customer you can register multiple buyers. Please register on your PALL account and provide individual contact information.
Each buyer can register themselves or ADMIN user for the account can register additional buyers.
The first contact to register on a Pall account will automatically be the administrator.
I want to return a product from my last order.
Yes, please contact our customer service accordingly.
Laboratory: # 866-473-7493
Biopharm: # 888-426-7255
Industrial Manufacturing: #610-458-9500
How do I get my PALL Customer Number?
Please contact our customer service accordingly.
Laboratory: # 866-473-7493
Biopharm: # 888-426-7255
Industrial Manufacturing: #610-458-9500
I can't login to My Account.
Click on below link to reset your password.
If unsuccessful, please Contact Us
Can I change my order?
First review status of your order under My Account in the Order History section.
You will get an e-mail confirmation once your order is accepted.
For more information please contact local customer service.
Laboratory: # 866-473-7493
Biopharm: # 888-426-7255
Industrial Manufacturing: #610-458-9500
Did this help? Continue Shopping
Still have questions? Contact Customer Service
