Product Complaint Reporting

Check Status of an Existing Complaint

Instructions

To check on the status of a previously submitted complaint please enter the requested information -

Case Number - Enter the Pall CASE number provided in the acknowledgement email sent from smartsolve@pall.com

Email ID - Enter the email address that was provided when submitting the complaint. This can also be found in the acknowledgement email sent from smartsolve@pall.com

Zip/Postal Code or Country Code - Enter the Zip/Postal Code or Country Code provided when submitting the complaint

Security Pin – The security pin can be found in the acknowledgement email sent from smartsolve@pall.com . Note: A security pin has been provided for complaints submitted after 15-Nov-2020.

To search for all previously submitted complaints check the "Show all Complaints for this Email ID"

If your complaint is not available, or any other issue please get in touch with Pall at
www.pall.com/contact or through your normal Customer Service contact.