Frequently Asked Questions
- How much shipping costs do you charge?
- Can I place an order by telephone or fax?
- What is the status of my order?
- My order has not arrived yet.
- Can I register multiple buyers?
- I want to return a product from my last order.
- How do I get my PALL Customer Number?
- I can't login to My Account.
- Can I change my order?
- My address has changed.
How much shipping costs do you charge?
The transportation cost will be regarded as incoterms. If you want to change to express shipping, please contact customer service.Can I place an order by telephone or fax?
Yes, please contact our customer service accordingly.
Call us at 82-2-560-7827
OrWhat is the status of my order?
You can review your order status in your Order History under your account section.
You will get an e-mail confirmation once your order is accepted.
For more information please contact local customer service.
Call us at 82-2-560-7827
OrMy order has not arrived yet.
First review status of your order under My Account in the Order History section
For more information please contact local customer service.
Call us at 82-2-560-7827
OrCan I register multiple buyers?
Yes, for a single customer you can register multiple buyers. Please register on your PALL account and provide individual contact information.
Each buyer can register themselves or ADMIN user for the account can register additional buyers.
The first contact to register on a Pall account will automatically be the administrator.
I want to return a product from my last order.
Yes, please contact our customer service accordingly.
Call us at 82-2-560-7827
OrHow do I get my PALL Customer Number?
Please contact our customer service accordingly.
Call us at 82-2-560-7827
OrI can't login to My Account.
Click on below link to reset your password.
If unsuccessful, please Contact Us
Can I change my order?
First review status of your order under My Account in the Order History section.
You will get an e-mail confirmation once your order is accepted.
For more information please contact local customer service.
Call us at 82-2-560-7827
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Still have questions? Contact Customer Service
